Responsible Gaming
at 7bit — Stay in Control

Age Restriction & Eligibility

7bit operates exclusively for players who are 18 years of age or older. This is a non-negotiable requirement that applies to every registered player on the platform, regardless of location within Bangladesh. Gambling is an adult activity, and we take our responsibility to prevent underage access with the utmost seriousness.

As part of our Know Your Customer (KYC) process, every player is required to submit valid government-issued identity documentation confirming their date of birth before any withdrawal is processed, and in many cases before a deposit limit increase is approved. Acceptable documents include a Bangladesh National Identity Card (NID), passport, or birth certificate issued by the relevant authority.

Protecting Minors in Your Household

If you share a device or a home network with minors, we strongly recommend using parental control and content filtering software to prevent underage individuals from accessing online gambling platforms. Popular tools available to households in Bangladesh include Net Nanny, Qustodio, and built-in device-level parental controls available on Android and iOS. Always keep your 7bit login credentials private and log out of your account when you are not using the platform.

• Never share your 7bit username or password with anyone, including family members under 18.
• Do not leave your account logged in on shared devices accessible by children or teenagers.
• Do not allow minors to watch, participate in, or handle funds related to your gambling activity.
• Use device-level screen time controls and web filtering to block gambling sites on devices used by children.

Understanding the Risks of Gambling

For the vast majority of players, gambling is an enjoyable leisure activity — a way to engage with cricket betting during the BPL season, spin the reels on a favourite slot, or try their luck at a live table game. However, it is important to approach gambling with a clear understanding of how it works and the risks involved.

All casino games and sports bets on 7bit carry a statistical house edge, which means that over a long period of play, the platform retains a mathematical advantage. This does not mean every session will result in a loss — short-term wins are common — but it does mean that gambling should never be approached as a reliable way to generate income or to recover financial losses. The outcome of every game round and every bet is determined by certified random number generation or live event results; past outcomes do not influence future results.

Signs That Gambling May Be Becoming a Problem

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following are common warning signs that gambling may be moving from healthy recreation into harmful territory:

• Chasing losses — placing further bets in an attempt to recover money you have already lost.
• Spending beyond your means — gambling with money needed for household bills, food, or other obligations.
• Preoccupation with gambling — thinking about gambling constantly, planning your next session, or feeling restless when unable to play.
• Gambling to escape problems — using gambling as a way to cope with stress, anxiety, depression, or personal difficulties.
• Lying about gambling — hiding the extent of your gambling activity from family members or close friends.
• Neglecting responsibilities — missing work, studies, family commitments, or social obligations because of gambling.
• Borrowing to gamble — taking loans, using credit cards, or borrowing from friends or family specifically to fund gambling.

If you recognise any of these patterns in your own behaviour, please use the tools available in your 7bit account or contact our support team immediately. Early intervention is far more effective than waiting until a problem becomes severe.

Self-Assessment Checklist

The following questions are designed to help you reflect honestly on your gambling habits. This is not a clinical diagnostic tool, but it can help you identify whether your gambling behaviour might benefit from additional support or a break from play.

Read each question and consider honestly whether the statement has applied to your gambling activity over the past 12 months. If you answer "yes" to three or more questions, we strongly encourage you to contact our responsible gaming support team.

Player Protection Tools

7bit provides a comprehensive suite of responsible gaming tools that are accessible directly from your account settings. These tools are designed to put you in control of your gambling activity at all times. There is no penalty for using any of these tools — they exist to support you and can be activated at any time.

Self-Exclusion Programme

Self-exclusion is the most comprehensive responsible gaming measure available on 7bit. When you self-exclude, your account is fully suspended — you cannot log in, deposit, place bets, or receive any promotional communications from 7bit for the entire duration of your exclusion period. Self-exclusion is designed for players who feel that a longer break from gambling is necessary for their personal wellbeing.

Available Exclusion Periods

• 6 Months: A medium-term break recommended for players who feel their gambling habits need a significant reset. The account is fully suspended for the full 6-month period with no exceptions.
• 1 Year: A longer-term exclusion for players who need a sustained period away from gambling to focus on personal recovery or other priorities.
• 5 Years: An extended exclusion period for players who want a serious long-term commitment away from online gambling.
• Permanent Exclusion: A permanent, irrevocable closure of your account. This cannot be reversed under any circumstances. Please only select this option if you are certain you never wish to return to the platform.

How to Request Self-Exclusion

You can request self-exclusion through any of the following channels. Your request will be processed within 24 hours, and in most cases immediately upon receipt:

• Email [email protected] with the subject line "Self-Exclusion Request" and specify your preferred exclusion period.
• Contact our 24/7 live chat support team directly through the platform and request self-exclusion verbally.
• Message our WhatsApp support line at +880 1700 000000 between 9am and 11pm BST (UTC+6).
• Use the Account Settings > Responsible Gaming > Self-Exclusion section in your 7bit account dashboard.

Deposit & Spending Limits

Managing the amount you spend on gambling is one of the most effective ways to keep your activity within healthy boundaries. 7bit's deposit and spending limit tools are specifically designed to let you pre-commit to a financial ceiling before you start playing — not after you have already exceeded your comfort zone.

Deposit limits on 7bit apply to all payment methods available to Bangladesh players, including bKash, Nagad, Rocket, Upay, and card payments. Once a deposit limit is active on your account, it applies uniformly across all deposit methods — you cannot circumvent a daily limit by switching from bKash to Nagad, for example.

Limit Types and Reset Periods

• Daily Deposit Limit: The maximum total amount you may deposit across all payment methods in any single calendar day. Resets at midnight Bangladesh Standard Time (UTC+6).
• Weekly Deposit Limit: The maximum total deposit amount in any 7-day rolling window beginning from the day the limit was set.
• Monthly Deposit Limit: The maximum total deposit amount in any 30-day rolling period. Particularly useful for players who prefer to set a single monthly gambling budget.
• Loss Limit: Separate from deposit limits, a loss limit caps the net amount you can lose (deposits minus withdrawals) in a given time period. Once reached, betting activity is paused for the remainder of the period.
• Wagering Limit: Caps the total amount staked per day, week, or month regardless of wins or losses. Useful for players who want to control betting volume rather than just deposit amounts.

Support & Help Resources

If gambling has begun to cause problems in your life — financially, emotionally, or in your relationships — please know that help is available and that reaching out is a sign of strength, not weakness. 7bit's support team is trained to listen without judgement and to assist you in accessing the right resources.

Problem gambling affects players across all backgrounds and income levels in Bangladesh. There is no typical profile of a person who develops a gambling problem — it can happen to anyone. The most important step is recognising that a problem exists and taking action before it escalates further.

Contact 7bit Responsible Gaming Support

• Email: [email protected] — use the subject line "Responsible Gaming" for priority routing to our trained support team. Available 24/7.
• Live Chat: Available directly on the 7bit platform, 24 hours a day, 7 days a week, including during Eid, public holidays, and BPL season.
• WhatsApp: +880 1700 000000 — available 9am to 11pm Bangladesh Standard Time (UTC+6), Monday to Sunday.

What Our Support Team Can Help You With

• Activating deposit limits, session limits, or loss limits on your account immediately.
• Processing a cooling-off period or self-exclusion request on your behalf.
• Providing information about external counselling and support organisations available in Bangladesh.
• Assisting with account closure if you decide that gambling is not right for you.
• Reviewing your account transaction history so you can gain a clear picture of your gambling activity over a given period.

Safer Gambling Tips

The following practical guidelines reflect the habits of players who consistently maintain a healthy relationship with gambling. Whether you are new to 7bit or a long-standing player, these principles are worth revisiting regularly.